Privacy and data protection

Privacy and data protection


We thank you for your interest in our website and products. It is an important concern of ours to protect your privacy, and we therefore disclose to all customers exactly what we do with your information.

The survey, analysis and use of information without personal disclosure

When customers visit our website, we only record information that does not pertain directly to a specific person. This information includes:

- Broswer type and version

- Operating system

- The website that you are visiting us from (referrer URL)

- Other websites that you visit

- The date and time of your visit

- Your internet protocol (IP) address.

This information is only used for the continued betterment of our goods and services, and cannot be used in any way to identify individual customers.


The survey, analysis and use of information with personal disclosure

Personal data is only recorded if you explicitly and voluntarily provide it as part of your order, when you open an account with us, or register for our newsletter. We use this information provided without your express permission solely for the matter of processing your order. With the completion of the purchase contract and full payment of your order, this information is blocked from further use and deleted in accordance with the governing tax and commercial laws, unless you have expressly consented to the further use of this information. After registration for our newsletter, your email address is used with your permission for advertising purposes until you unsubscribe from the service. You are able to unsubscribe at any time.

Use of cookies

On several pages we utilise cookies in order to present the webpage attractively to the user, and to perform several specific functions. In this instance, we use small pieces of information that are stored on your computer, the majority of which are deleted from your hard drive at the end of your session (session cookies). Other cookies are kept on your computer and enable us to recognise you as a previous user when you return (persistent cookies). Our partner companies are not permitted to use any cookies gathered from our website for any purpose.

Passing on of personal information

Personal details provided to us will be forwarded and disclosed to any applicable shipping company, insofar as it is necessary to carry out the delivery of goods. Your payment data may also be forwarded to any agency responsible for settling payment on behalf of your bank.

Right to information

In accordance with the Federal Data Protection Act, you have a right to all information on any recorded personal data, and a right to the rectification, blocking or erasure of this data.

Contact information for data protection

For questions or information on the survey, analysis or use of your personal data, or for enquiries regarding disclosure, rectification, blocking or erasure of said data, as well as revocation of consent, please contact us:


Stilbag OHG

Riverisstr. 46

54292 Trier

Telephone: +49 651 99186819

Email: [email protected]